Cultural Intelligence in the Library Workplace
An Infopeople 4-week online course, March 20, 2018-April 16, 2018
Is your library serving an increasingly diverse community? Do you want to improve your interactions with and understanding of different cultures? Cultural awareness and understanding our unconscious biases are critical first steps towards improving our job performance, however, we cannot stop there. Awareness alone does not guarantee success, but the ultimate question is how to take that awareness and put it into action by using cultural intelligence in order to ensure these biases do not influence judgments about others.
During the course, you will learn to:
- Identify sources of unconscious bias
- Develop strategies to combat and manage bias
- Explain cultural intelligence
- Develop and apply cultural intelligence at work and beyond
- Create a personal cultural intelligence development plan
Please Note: All course participants will be required to take an online cultural intelligence assessment during the first week of the course. Access information will be provided by the instructor on the first day of the course. Each participant will need to pay $25 (this cost is not included in the course fee) to take the assessment online. A feedback report will be provided to each participant via email.
Instructor: Dr. Michele Villagran
Fee: $150 for those in the California library community, $200 for all others (plus $25 fee for online assessment to be taken during first week of course)
For a complete course description and to register, go to: https://infopeople.org/civicrm/event/info?id=747&reset=1
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